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Name Change  (Read 2148 times)

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Mr_Shnabz

Name Change
« on: 6 Mar 2016, 22:07:56 »
I think you should make it apparent that we cannot change our names when joining this server, perhaps in the tutorial.

Me and my partner joined a few days, unaware that we could not change our names. Now we cannot get on for 30 days and are going to have to look for another server, shame because we really liked this one.

It was a good job we hadn't bought the VIP+ packages yet! We were just about to buy them!

I enjoyed the few days we had, it will be sad to leave so soon.

ItsLawrence

Re: Name Change
« Reply #1 on: 6 Mar 2016, 22:27:24 »
Quote from: mrshnabz on  6 Mar 2016, 22:07:56
I think you should make it apparent that we cannot change our names when joining this server, perhaps in the tutorial.

Me and my partner joined a few days, unaware that we could not change our names. Now we cannot get on for 30 days...
I have sent you a message on the site regarding this. If you could respond there it would be great.

We do however have tips in-game which indicate that your name cannot change currently, I'm sorry this has become an issue though. Previously we had much more obvious tips which explained this but because of how obvious they are, they became annoying to the point where we toned them down. I can completely understand where you're coming from though, and it is something we'll look into improving.

In general though; allowing those with a changed name to connect to the server is something we're working towards, it's just not possible yet.

Mr_Shnabz

Re: Name Change
« Reply #2 on: 8 Mar 2016, 19:07:43 »
I've replied to your message.

Mr_Shnabz

Re: Name Change
« Reply #3 on: 9 Mar 2016, 12:35:45 »
Bumpety bump

ItsLawrence

Re: Name Change
« Reply #4 on: 9 Mar 2016, 19:10:52 »
Quote from: Mr_Shnabz on  8 Mar 2016, 19:07:43
I've replied to your message.
Quote from: Mr_Shnabz on  9 Mar 2016, 12:35:45
Bumpety bump
You don't need to bump so soon :P. I personally am not able to provide 24/7 support for the server, if you don't get a response in a few days maybe bump, but less than 1 day isn't giving me enough time :P; I do aim to get back to everyone as soon as possible, but it isn't always feasible to do it literally overnight.

I have responded to your message now though :).

sir_Andrew99876

Re: Name Change
« Reply #5 on: 9 Mar 2016, 19:32:22 »
What's a (bumpety bump) ?

llamalover224466

Re: Name Change
« Reply #6 on: 9 Mar 2016, 21:48:23 »
I think it was like a nudge or poke.

Mr_Shnabz

Re: Name Change
« Reply #7 on: 9 Mar 2016, 23:35:35 »
Sorry for the bumps (it is indeed a nudge/poke for those who don't know). I just can't wait to get back on the server that's all!

Thanks for your speedy response Lawrence, much appreciated.

_Whimsy_

Re: Name Change
« Reply #8 on: 10 Mar 2016, 00:47:50 »
I see the change in your name. I accidentally called you Mrs. My bad!!  See you on again soon.
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