Noobscraft

News, Announcements & Updates => Server Announcements => Topic started by: ItsLawrence on 23 Feb 2014, 01:47:15

Title: Server Downtime
Post by: ItsLawrence on 23 Feb 2014, 01:47:15
The server is currently experiencing unexpected problems which is causing issues with connecting. We are looking into resolving these issues and it will hopefully be back as soon as possible.

Sorry for the downtime.
Title: Re: Server Downtime
Post by: MagicMan27 on 23 Feb 2014, 01:51:47
What exactly is the issue?
Title: Re: Server Downtime
Post by: Olah0001 on 23 Feb 2014, 02:18:38
how long will it be down for ? any idea ?
Title: Server crashed. Server is now down!
Post by: junkman75 on 23 Feb 2014, 02:20:35
Any notice on when it will be back up? I am longing to get back on  :'(
Title: Re: Server crashed. Server is now down!
Post by: Olah0001 on 23 Feb 2014, 02:26:18
The issue is currently being resolved, sorry for any inconvenience!

http://www.noobscraft.com/server-announcements/server-downtime-16190/ (http://www.noobscraft.com/server-announcements/server-downtime-16190/)

Adrian that link is this thread... -.-
Title: Re: Server Downtime
Post by: matanatr96 on 23 Feb 2014, 02:49:29
Will our double exp extend?
Title: Re: Server Downtime
Post by: sparkboy2001 on 23 Feb 2014, 03:19:37
will are double exp extend as much hours it is down?
Title: Re: Server Downtime
Post by: icebox3d on 23 Feb 2014, 04:44:28
Upstream issue the emails have gone out
Title: Re: Server Downtime
Post by: xTheSilentShotx on 23 Feb 2014, 06:33:46
lol people are worried about there double exp weekend being extended lol. I just want the server to be perfect working right, i love this server and dont mind grinding for lvls
Title: Re: Server Downtime
Post by: Reigando on 23 Feb 2014, 08:01:02
Just got home from work and I can't get my fix? What will I do? Oh noes. Oh wait, just finished downloading Strider, Strider it is.
Title: Re: Server Downtime
Post by: Silverwolf1985 on 23 Feb 2014, 09:34:44
any estimation on when it might be up and running again ?

im also w8ting on TeamSpeak for if there will be information.
Title: Re: Server Downtime
Post by: Miner_man123456 on 23 Feb 2014, 12:41:32
Server, why yu have to be down during x2 (Sad Face)
Title: Re: Server Downtime
Post by: Madhttr on 23 Feb 2014, 13:49:23
---Server is now online.---
Title: Re: Server Downtime
Post by: coleninjadude on 23 Feb 2014, 13:53:00
Yay  O:) O:) The server's back to us!
Title: Re: Server Downtime
Post by: xenorac on 23 Feb 2014, 14:03:00
Its good to be back!
Title: Re: Server Downtime
Post by: ItsLawrence on 23 Feb 2014, 16:15:04
Issues with the site have also now been resolved.
Title: Re: Server Downtime
Post by: Olah0001 on 23 Feb 2014, 16:46:57
 :D
Title: Re: Server Downtime
Post by: sparkboy2001 on 23 Feb 2014, 22:55:02
o rly then why is the server crashing now?
 :/
Title: Re: Server Downtime
Post by: Nebih on 23 Feb 2014, 23:24:16
Server is down again? >:/
Title: Re: Server Downtime
Post by: EttaDreamfeather on 23 Feb 2014, 23:31:27
It crashed, came back up, then crashed again and hasn't come back online for like 40 minutes.
Title: Re: Server Downtime
Post by: Nebih on 23 Feb 2014, 23:40:52
Dang... >:
Title: Re: Server Downtime
Post by: HoppytoadBob on 23 Feb 2014, 23:47:38
Dang... >:

  E I E I O Dang nabit

  LOL it's all we can do.
Title: Re: Server Downtime
Post by: Raven_Wulf on 24 Feb 2014, 00:14:25
i hope its back up soon this is the only server i rly enjoy playing on atm

ps thx for hosting a server with such a great community  <3 <3
Title: Re: Server Downtime
Post by: Kyppster on 24 Feb 2014, 00:32:38
well i hope it isn't down all night again... This is a great server and the only one im playing on
Title: Re: Server Downtime
Post by: MiningBear321 on 24 Feb 2014, 00:58:24
Any estimated time? :)
Title: Re: Server Downtime
Post by: TacoNissan on 24 Feb 2014, 01:08:46
playing flappy bird while i wait...
Title: Re: Server Downtime
Post by: ProtocolAlpha on 24 Feb 2014, 01:26:19
playing flappy bird while i wait...
I dont know how people can play that game... Its the most annoying, rage-inducing game of all time.
Title: Re: Server Downtime
Post by: MsManifestation on 24 Feb 2014, 01:31:25
Noooooo :(

I hope it gets fixed soon, otherwise I don't know what to do with myself!

Last night I was up until 3am checking every 30 mins to see if it was back on! Plus I was really looking forward to x2 xp points this weekend, planned on taking full advantage of that; now I can't :(
Title: Re: Server Downtime
Post by: EttaDreamfeather on 24 Feb 2014, 01:33:20
I assume with all these problems they'll probably do an x2 weekend this coming weekend to make up for all the problems that we're having right now, after all we can't really enjoy using something that isn't available.
Title: Re: Server Downtime
Post by: Foob on 24 Feb 2014, 01:34:13
Awaiting further instruction from the network guys, thanks for being so patient guys. In regards to your double exp, we'll be extending the time due to the issues both last night and tonight. Thanks!
Title: Re: Server Downtime
Post by: Niblek on 24 Feb 2014, 01:37:09
It it hardware issues ?  Or routing issues?
Title: Re: Server Downtime
Post by: bwhit1256 on 24 Feb 2014, 01:44:06
dang it, just got VIP tonight, Oh well, always next weekend :P
Title: Re: Server Downtime
Post by: MsManifestation on 24 Feb 2014, 01:45:48
Woot! Thanks Foob! Can't wait to get back to playin'!
Title: Re: Server Downtime
Post by: Banksweegie on 24 Feb 2014, 01:51:05
Thanks for the update Foob! Can't wait to get back online and building my tower of power.
Title: Re: Server Downtime
Post by: craftymatt13OH on 24 Feb 2014, 02:34:45
Thanks for the update Fatnoob. Looking forward to getting back on to start and finish my chest room. lol. Have the furnace room done finally. Have to do mining to for the 2xp. SOOOOOOO much to do...........
Title: Re: Server Downtime
Post by: gamergirlxo on 24 Feb 2014, 03:06:08
UPDATE: We are experiencing issues again, the server will be back as soon as possible.

The server is currently experiencing unexpected problems which is causing issues with connecting. We are looking into resolving these issues and it will hopefully be back as soon as possible.

Sorry for the downtime.

Thank you Lawrence for all you do! :)
Title: Re: Server Downtime
Post by: BamaGirl365 on 24 Feb 2014, 03:15:42
I am trying to find a desert in single player. The deserts hate me.
Title: Re: Server Downtime
Post by: Olah0001 on 24 Feb 2014, 03:29:17
I am trying to find a desert in single player. The deserts hate me.

I find them over and over... sometimes it seems like my world is a dessert... xD
Title: Re: Server Downtime
Post by: Silverwolf1985 on 24 Feb 2014, 06:02:59
again down ?
Title: Re: Server Downtime
Post by: daniel_blackwood on 24 Feb 2014, 06:56:09
Alas, tis down yet again!
Title: Re: Server Downtime
Post by: DadJaeger on 24 Feb 2014, 10:38:36
*Rubs eyes* Ahh, nice long sleep. Okay host, you can turn it back on now... :)
Title: Re: Server Downtime
Post by: Reigando on 24 Feb 2014, 10:46:57
Would you mind keeping the server failures for when I'm in the period between losing and regaining internet and won't be around anyways?

Sure, I can use this time to start packing my stuff to throw in storage, and I have been, but I'd rather waste away in front of a computer screen.
Title: Re: Server Downtime
Post by: Miner_man123456 on 24 Feb 2014, 13:18:56
Time to play Antichamber that I got the other day c:
Title: Re: Server Downtime
Post by: DadJaeger on 24 Feb 2014, 13:28:04
Time to watch some Doctor Who. See if I can like Clara as much as Amy...
Title: Re: Server Downtime
Post by: GrumpyV5 on 24 Feb 2014, 13:36:09
What kind of host can't resolve this issue within 6 hours, let alone 12.

It may not necessarily be a direct host problem. It can also be that the problem is further downstream with the provider between the host and the open internet. In which case the serverhost would have to contact the provider and get them to fix the problem. Don't forget, you are used to EU service-standards (and the EU timezone), in the US provider-nightshifts are often understaffed and working overtime to fix a problem for a small customer like a gameserver-host? Unheard of! ;)
There is a reason why most US providers failed on trying to get a direct foothold in the EUmarket (much more competition and more service-oriented competition, it's easier for customers to switch the provider and the regulations are much tougher). If you think dutch or german providers are slow - pray you never get stuck with AOL or Comcast.
So maybe the server is actually up all the time and just doesn't have a connection to us thanks to some sloppy provider. Sitting there in it's cold and dark serverroom - all alone with noone to play on it - wondering "010001000110111101101110001001110111010000100000011101000110100001100101011110010010000001101100011011110111011001100101001000000110110101100101001000000110000101101110011110010110110101101111011100100110010100111111"

Well~ anyway, I think it's 08:30 am in NewYork now, so I guess the ones who have to fix that problem should have arrived in the office by now. Give or take 2 coffees and a chat about yesterdays baseballgame they might actually be looking at (and hopefully fixing) the problem soon. :P

Or maybe it's just offline because DadJäger hasn't made the server any pancakes yet?
Title: Re: Server Downtime
Post by: Darkwings on 24 Feb 2014, 13:40:13
I think everyone would like to know some sort of reason why it's still down after so many hours.

Data center down? Host company on fire? Ddos? Rodents Of Unusual Size?

Whatever it is, please explain so we can at the very least have a rough idea of what's going on.
Title: Re: Server Downtime
Post by: DadJaeger on 24 Feb 2014, 13:47:31
The last thing I heard Foob say about the issue was "Duelcon broke it" :) And read Alba's post; very astute.
Title: Re: Server Downtime
Post by: Kyppster on 24 Feb 2014, 13:51:40
well... still down... now what do i do.  Guess i'll make a fat mans breakfast and check again when im done eating lol.  I'm thinking bacon and eggs and pancakes.... nom nom
Title: Re: Server Downtime
Post by: Omega1291 on 24 Feb 2014, 13:54:32
So we'll just keep blaming Duel then  :P
Title: Re: Server Downtime
Post by: Reigando on 24 Feb 2014, 14:04:21
Rodents Of Unusual Size?
Title: Re: Server Downtime
Post by: Longteddy on 24 Feb 2014, 14:53:44
I'm thinking by this time, the IT guys have finally checked their emails. Having been informed of the problem, there is much yelling, finger pointing and CYA going on. Our true american style. BUT ... no one has really looked at the problem.
If they would, they would discover the cleaning lady accidentally turned the power off when dusting the server closet ...
Title: Re: Server Downtime
Post by: Dopehead_NL on 24 Feb 2014, 15:33:25
The 'cloudsquid' banner at the bottom of this page is also not working, aren't they the servers hosters ?
Perhaps bigger problems then ?
Title: Re: Server Downtime
Post by: Gigabyteme1 on 24 Feb 2014, 15:36:27
I'm thinking by this time, the IT guys have finally checked their emails. Having been informed of the problem, there is much yelling, finger pointing and CYA going on. Our true american style. BUT ... no one has really looked at the problem.
If they would, they would discover the cleaning lady accidentally turned the power off when dusting the server closet ...

Or its a telecom issue and no one knows who is responsible for the telecom since its all contracted to contractors who contracted to MOM and POP Telecom, who contracted to India, who subcontracted back to the USA, who then hired the original contractor........
Title: Re: Server Downtime
Post by: Omega1291 on 24 Feb 2014, 15:52:28
Or its a telecom issue and no one knows who is responsible for the telecom since its all contracted to contractors who contracted to MOM and POP Telecom, who contracted to India, who subcontracted back to the USA, who then hired the original contractor........

Can confirm this, I work for a subcontractor of TWC, and we have at least 3 sub-sub-contractors working for us just on a single 5000 mi project.  >:(
Title: Re: Server Downtime
Post by: GrumpyV5 on 24 Feb 2014, 16:06:40
The problem is that provider/datacenter issues sometimes aren't that easy to fix. There's a lot of connections going in and out at once and many connections also need to use thirdparty services on their way through (and into) the internet which you can't directly control. So you rarely just have to switch a cable or press a button to fix the problem. And if it's a non IT-failure (like snow breaking one of the early-20thcentury-style aboveground powerlines or the datacenters powersytem going up in smoke) - well you probably know better than me how long it takes to get a servicetechnician in the US ;)

I just hope the NSA (or in my case the local pendant) doesn't get too nervous by our sudden deviation of our profiled daily minecraftsession. It's cold and smoggy outside and these black surveillance-vans don't look like they have a good heating.
Although maybe THEY could figure out who is responsible for fixing the problem. Aren't they the ones supposed to know everything that happens in the internet? Maybe Double-O-Lawrence should try to ask them using his MI6 contacts.
Title: Re: Server Downtime
Post by: shieldsam on 24 Feb 2014, 17:57:36
Oh the irony, i gave this server 1 last chance before leaving it and it goes offline for 2 days.
Title: Re: Server Downtime
Post by: xenorac on 24 Feb 2014, 18:06:53
Have to expect some hic-ups near the beginning.

Is that how you spell hic-ups? It doen't look right.
Title: Re: Server Downtime
Post by: Jackmwoodall14 on 24 Feb 2014, 18:12:46
Have to expect some hic-ups near the beginning.

Is that how you spell hic-ups? It doen't look right.
hiccups
Title: Re: Server Downtime
Post by: xenorac on 24 Feb 2014, 18:32:52
Have to expect some hic-ups near the beginning.

Is that how you spell hic-ups? It doen't look right.
hiccups

Thanks Jack, that looks much better!
Title: Re: Server Downtime
Post by: HarryX11 on 24 Feb 2014, 18:39:26
I... HATE... COMCAST!!!!!!!! I'm done with them, time to threaten them that I'll switch to Fios,  that should get them moving :P
Title: Re: Server Downtime
Post by: craftymatt13OH on 24 Feb 2014, 18:40:49
Have to expect some hic-ups near the beginning.

Is that how you spell hic-ups? It doen't look right.
hiccups

Yea there are bound to be hiccups in something new like this. I am sure it will take a while to get all of the kinks worked out. We will just continue to wait patiently. I hope they figure out the problem soon though. Anyone for a good card game while we wait?
Title: Re: Server Downtime
Post by: HoppytoadBob on 24 Feb 2014, 18:44:15
Oh the irony, i gave this server 1 last chance before leaving it and it goes offline for 2 days.

  Don't give up too soon it took Edison 200 tries before the Light bulb worked.
Title: Re: Server Downtime
Post by: pidgeot72 on 24 Feb 2014, 19:05:22
im just here to say, it could have possibly been me? or aqw or that guy over there *shouts to random dude* 'YOU BROKE IT NOT DUEL'. or maby not... anyway i probably just waisted your time by making this 'reply'.(#foobfixitnowsinceimdieingwithouttheserverplzplzplzplz).
Title: Re: Server Downtime
Post by: DadJaeger on 24 Feb 2014, 19:08:30
The admins are aware and wanting it fixed just as much as the rest of us. It isn't a server issue from what I gather, but something further up the line. Thank you all for your patience and bear with it. May I suggest a book?
Title: Re: Server Downtime
Post by: Sushi45 on 24 Feb 2014, 19:10:58
The admins are aware and wanting it fixed just as much as the rest of us. It isn't a server issue from what I gather, but something further up the line. Thank you all for your patience and bear with it. May I suggest a book?

I suggest The Book Thief.
I was not able to connect from Comcast for 2 days or 3 days and now this? I was looking forward to play Noobs while I was sick.
Title: Re: Server Downtime
Post by: Miner_man123456 on 24 Feb 2014, 19:12:28
Sucks that over a day of my VIP time has gone away cause the server has been down :/ Wish the days didn't go down when something was wrong with the server.
Title: Re: Server Downtime
Post by: HarryX11 on 24 Feb 2014, 19:14:39
The admins are aware and wanting it fixed just as much as the rest of us. It isn't a server issue from what I gather, but something further up the line. Thank you all for your patience and bear with it. May I suggest a book?

What is this mystical thing you call a book o.O
Title: Re: Server Downtime
Post by: Jackmwoodall14 on 24 Feb 2014, 19:17:38
While the server is down, you can always play Foobs other server 'mineapoc' or have a good chat on teamspeak with other players. :)

Teamspeak IP: voice.noobstown.com:10667
Mineapoc IP:   Mineapoc.com
Title: Re: Server Downtime
Post by: Darkwings on 24 Feb 2014, 19:25:47
I was getting a 522 error showing failed connection between CloudFlare, based in Frankfurt, and Noobstown.com a few hours ago.
Connection from a US proxy was working fine, but it doesn't exclude a more widespread problem.

The admins can do nothing but wait until the host (and all the middle companies involved) will solve the problem.
If this is the same thing as before, they really have some serious issues on their lines.
Title: Re: Server Downtime
Post by: Dopehead_NL on 24 Feb 2014, 20:31:25
Surely some service level agreement should have kicked in by now.....
or don't those exist in the USA ?
This kind of downtime due to ISP would be unacceptable in Europe.
Title: Re: Server Downtime
Post by: HarryX11 on 24 Feb 2014, 20:41:04
Surely some service level agreement should have kicked in by now.....
or don't those exist in the USA ?
This kind of downtime due to ISP would be unacceptable in Europe.
I'm pretty sure there will soon be a mob of angry American Noobs trying to break down the doors of the Comcast HQ like Mineapoc zombies if they don't get it fixed lol.
Title: Re: Server Downtime
Post by: Omega1291 on 24 Feb 2014, 20:43:11
It should have. SLA's do exist here, but you generally only see them on Business Class connections, normal home connections you're pretty well at their mercy. That said the SLA for the server farm should have already kicked into effect.
Title: Re: Server Downtime
Post by: FlammableCow800 on 24 Feb 2014, 21:00:11
I also noticed noobsTOWN.com doesnt work you have to type in noobsCRAFT.com.
Title: Re: Server Downtime
Post by: Jackmwoodall14 on 24 Feb 2014, 21:15:06
I also noticed noobsTOWN.com doesnt work you have to type in noobsCRAFT.com.

The main website address is noobscraft.com.  Noobstown.com is a redirection link which leads to noobscraft.com
Due to the server(and whole machine) is off, the noobstown.com address is off too.
Title: Re: Server Downtime
Post by: Darkwings on 24 Feb 2014, 21:46:43
Sorry, mine was actually a typo.

I went through the correct traceroute and checked if the host could be reached (not just the Noobscraft server) so there was no mistake there.

Using an US proxy worked every time, EU based ones temporarily showed such error since there was no connection past that point (Frankfurt happens to be the main node for most of central EU).
Title: Re: Server Downtime
Post by: craftymatt13OH on 24 Feb 2014, 22:19:22
Do do do do do do do, do do do do dooot do do do do do do do do do do do do , do do do do do do do. (sing to the theme of jepoardy).
Title: Re: Server Downtime
Post by: Olah0001 on 24 Feb 2014, 22:26:50
Do do do do do do do, do do do do dooot do do do do do do do do do do do do , do do do do do do do. (sing to the theme of jepoardy).

waiting waiting waiting.........
Title: Re: Server Downtime
Post by: HarryX11 on 24 Feb 2014, 22:46:48
*lurking on site while waiting for server to come back online*
Title: Re: Server Downtime
Post by: HoppytoadBob on 24 Feb 2014, 22:56:43
 :D
Sucks that over a day of my VIP time has gone away cause the server has been down :/ Wish the days didn't go down when something was wrong with the server.

  Between this and the Comcast problem I've probably lost about 4 days of my short VIP status.
Title: Re: Server Downtime
Post by: Jackmwoodall14 on 24 Feb 2014, 23:08:00
Server is now back up