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I feel like it takes to long to first start on the server with all the info stuff and the sign up on the website. I feel like most new players leave before they even start playing because of this issue. I would like to make an idea to stop the length of start up and maybe just make them do /rules and they can start. If they want to read (Most of them don't) about the info of the server and that you could make a warp like /warp help and it goes to that info place when you first join the server. Also make it a bit more simple to first start on the server so more players will be lured to keep playing....
...then throwing people into the server without forcing them a 15 minute tutorial and rules poll, might keep them around a bit...